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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: March 5, 2026

1. Introduction

At Tapinix Technology, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Information

Personal information that you voluntarily provide to us when you:

  • Enroll in courses or register for programs
  • Subscribe to our newsletter
  • Fill out forms on our website
  • Contact us via email, phone, or social media
  • Participate in surveys or promotions
  • Apply for internships or jobs through our platform

This information may include:

Category Examples
Identity Information Full name, date of birth, gender, photograph
Contact Information Email address, phone number, mailing address
Educational Information Educational background, qualifications, institution names
Professional Information Work experience, skills, resume/CV, LinkedIn profile
Payment Information Payment method details (processed securely by third-party payment gateways - we do not store full payment details)
Communication Data Emails, chat messages, call recordings (for quality and training purposes)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, click patterns, referral sources
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: Process enrollments, deliver course content, manage your account, and provide customer support
  • To Communicate: Send important updates, course reminders, newsletters, and promotional materials (you can opt out anytime)
  • To Improve Our Services: Analyze usage patterns, conduct research, and enhance user experience
  • To Process Payments: Handle course fees and refunds securely
  • To Ensure Security: Protect against unauthorized access, fraud, and other illegal activities
  • To Comply with Legal Obligations: Maintain records as required by law
  • For Recruitment: Evaluate candidates for internships and job opportunities

4. Legal Basis for Processing (GDPR Compliance)

For users from the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Contract Performance: To fulfill our agreement when you enroll in our courses
  • Legitimate Interests: To improve our services and ensure security
  • Consent: For marketing communications (you can withdraw consent anytime)
  • Legal Compliance: To comply with applicable laws and regulations

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, including:

  • Payment processors (Razorpay, etc.)
  • Email service providers
  • Cloud hosting services
  • Analytics providers (Google Analytics)
  • CRM platforms

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and choices you may have.

5.4 With Your Consent

We may share your information for other purposes with your explicit consent.

Important: When you apply for internships through our programs, your information (resume, skills, contact details) may be shared with potential employers. This sharing is done only with your consent during the application process.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments
  • Access controls and authentication protocols
  • Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

  • Course-related information: Retained for the duration of the course and up to 3 years thereafter for verification purposes
  • Payment records: Retained as required by tax and financial regulations (typically 7 years)
  • Marketing preferences: Retained until you opt out or request deletion
  • Website usage data: Retained for analytics purposes for up to 26 months

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

8.1 For All Users

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your information (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications
  • Cookie Preferences: Manage cookies through your browser settings

8.2 For EEA Users (GDPR)

In addition to the above, EEA users have the right to:

  • Restriction: Restrict processing of your information
  • Portability: Receive your information in a structured, machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

8.3 For California Users (CCPA)

California residents have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of personal information
  • Opt-out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your rights

To exercise any of these rights, please contact us at privacy@tapinix.in. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Track effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any information.

11. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take appropriate safeguards (such as standard contractual clauses) to ensure your information remains protected in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

14. Complaints

If you have a complaint about our handling of your personal information, please contact us first. If you are in the EEA, you have the right to lodge a complaint with your local data protection authority.

Contact Our Data Protection Officer

For any privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer:

privacy@tapinix.in

+91 75502 94258

1, Block 2, CIIC, GST Road, Vandalur, Chennai – 600048

Response Time: Within 48 business hours

15. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Have Questions About Your Privacy?

We're here to help. Contact us anytime for clarification.